What happens when tracked records are removed between Outlook and Dynamics CRM?

Here is a small summary describing what occurs when records tracked between Outlook and Dynamics CRM are removed regardless of whether it is removed from Outlook or Dynamics CRM.

Deletions through Microsoft Dynamics CRM:

Type of Record	Dynamics CRM	Microsoft Outlook
Emails	Deleted*	Email Stays
Active(Open) Appointments	Deleted*	When the appointment is deleted in CRM, it is deleted in outlook for all users if the appointment start time is in the future.
Canceled/Completed Appointments	Deleted*	Appointment Stays
Active (Open) Tasks	Deleted*	Deleted as well
Cancelled/Completed Tasks	Deleted*	Task Stays
Contacts	Deleted*	The contact is deleted for all users except the record owner

Deletions through Outlook:

Type of Record	Microsoft Outlook	Dynamics CRM
Emails	Deleted	Email Stays
Active(Open) Appointments	Deleted	Will be Deleted* when done by Organizer. However the appointment will still remain in Dynamics CRM if deleted from one of the Attendees Outlook
Canceled/Completed Appointments	Deleted	Appointment Stays
Active (Open) Tasks	Deleted	Deleted* as well
Cancelled/Completed Tasks	Deleted	Task Stays
Contacts	Deleted	Contact Stays and will synchronize back to record owner’s Outlook when modified in the future.

Deleted* means the ‘Delete’ permission has been granted in one of the user’s security roles and this allows for the removal of CRM records.

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